Thank you for choosing to shop with us! Please read our billing terms and conditions carefully before making a purchase.

  1. Payment: We accept the following payment methods: PayPal. PayPal is a trusted and secure payment platform that allows you to make payments online without sharing your financial information with merchants. With PayPal, you can easily make payments using your credit/debit card, bank account, or PayPal balance..

  2. Billing items: The total cost of your purchase will include the product cost, shipping fees, and sale taxes (if depends on your address). The shipping fees will be calculated based on the shipping address you provide during checkout. 
    For Domestic Orders
    You can expect your packages to arrive within 3-7 business days.
    Shipping Method Order Amount Shipping (USD) $7.5 if total order < $60. Free shipping if total order > $60 or total order = $60.
    Fee tax: 4.50% of the order total.
    For International Orders
    You can expect your packages to arrive within 10-23 business days.
    Shipping Method Order Amount Shipping (USD) $15 if total order < $120. Free shipping if total order > $120 or total order = $120.
    For international shipping, please note that customs fees or other additional charges may apply depending on the destination country’s policies. It is the customer’s responsibility to cover any such fees.
    For more details about shipping and sales tax please check: https://rayirons.com/shipping-policy/

  3. One-time fee: Our site charges a one-time fee for each transaction. This fee is included in the total cost of your purchase and will not be charged separately.

  4. Return and refund: If you wish to cancel your order, please contact our customer service team as soon as possible. We may be able to cancel your order if it has not yet been shipped. we offer 45 Day Money Back Guarantee. Most importantly, we want you to be satisfied with your purchase! ! If it doesn’t feel right, please email us at [email protected] and we’ll fix it!
    For more details, please check: https://rayirons.com/return-refund-policy/

  5. Currency: All prices on our site are in US dollars (USD).

  6. Changes to billing terms: We reserve the right to change our billing terms and conditions at any time. Any changes will be posted on our site and will be effective immediately following the change. Continued use of our site indicates your agreement to these changes.

  7. Additional fees: We will not charge any additional fees beyond those listed on our site. If you encounter any additional fees during checkout, please contact our customer service team immediately.

If you have any questions or concerns, please do not hesitate to contact our customer service team. We are here to serve you!

Contact Information

Address: 628 Green St, Apt 1-2, Durham, NC 27701 US
Email: [email protected]
Phone: +1 (302)414-8917
Working hours: 08:30 AM – 05:00 PM EST (Mon. to Fri.)
https://rayirons.com/contact-us/